Associate, Correspondence and Web in Mumbai at Ocwen Financial Corporation

Date Posted: 1/31/2020

Job Snapshot

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Job Description


Department Structure & Reporting To:

•The Loan Verification process is a post boarding quality check on all active loans that board Ocwen’s servicing system.
•The associate validates specific data fields in the servicing system against the image (borrower’s loan documents) available in Ocwen’s central image repository. The objective is to identify and correct data integrity issues in the servicing system to match the information present on the image (borrower’s loan documents).
•The process is designed as a three- tiered process, which involves activities like data extraction, data validation, making data updates to the servicing system as well as conducting a full internal quality check in the third tier of the process.
•This position will report to the Team leader, Loan Verification


•Loan Verification: Compare values present on specific data fields in the servicing system against the information present on the image (borrower’s loan documents) available in the central image repository.
•Process SLA- Maintain minimal accuracy at 99.75%
•Productivity would vary on a regular basis depending on the Time and Motion study of the process



• Bachelor’s degree
• Computer literate. Knowledge of windows-based software applications such as Excel and Word would be preferable.
• Focus on detail and ability to work independently
• Ability to multitask and correlate processes

Training / Licensing Requirements: (only add if needed)

Work Schedule: (Only add if needed) -Night

Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action” while growing your career.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location: IN-MH-Mumbai
Work Locations:
Mumbai Infinity (INFTY)
2nd Floor, Infinity Towers,
Mind Space Business District,, Malad West
Mumbai, 400064

Job: Operational Excellence
Organization: India Business Unit
Schedule: Regular
Job Posting:


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