Director, FWD Lending Controls Group in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 12/8/2019

Job Snapshot

Job Description


Director, Originations Controls


The Operational Controls Department is responsible for ensuring the first line of defense internal control environment are sound and effectively managed. This position will lead a team of individuals who will oversee responsibilities that include; establishing policies and procedures in accordance with Ocwen’s Policy Management Framework, remediating operations, compliance, identifying process and control deficiencies and assessing risk.  This position reports to the Vice President, Fulfillment and will have exposure to Executive leadership, others groups within the overall Operations structure and a variety of management level employees throughout the Company, and is for an experienced manager who enjoys hands-on involvement in managing a team.




Job Functions:

  • Coordinate compliance activities across several business units including, Sales through Post Closing; work with other business unit leaders to identify and monitor gaps, develop remediation plans and drive resolution
  • Monitor new or modified laws or regulations and continuously assess the compliance requirements that affect the company; lead the communication and training of core compliance requirements and align policies across multiple business units
  • Coordinate with quality assurance validation testing process to monitor loans and operations business practices to ensure they comply with applicable laws, regulation, government agencies, investor rules and internal policies
  • Maintain  tracking and reporting system(s) of  compliance assessment, testing, implementation  and action items, including the escalation of high risk or aged items; create dashboards or scorecards as needed to fulfill management needs; ensure reporting identifies adverse trends and measures results against appropriate benchmarks
  • Respond to inquiries from regulatory bodies or investors; coordinate exam or complaint results with legal as necessary and report results to business leaders including remediation efforts
  • Coordination of audit or assessment efforts of the business unit with other Ocwen risk management or control units, such as Internal Audit department, Legal, Client Relations, third parties, external auditors or Sarbanes Oxley and PSA compliance unit as needed to avoid duplication and ensure best practices are applied across the business unit
  • Lead or participate in various projects or initiatives to investigate potential issues of non-compliance, resolve control gaps and improve risk management exposures



  • Bachelor’s Degree required and preferably in Law, Business, Accounting or Finance
  • MBA preferred but not required
  • Minimum 5 years experience in Regulatory Compliance, Risk Management, or Internal Audit  in a mortgage company, bank or financial services company
  • Applied knowledge and experience managing compliance with federal and state regulations that affect the mortgage banking industry
  • Applied knowledge and experience managing internal controls structures, risk and control assessments and/or quality assurance validation monitoring programs
  • Excellent written and verbal communication skills
  • Demonstrated ability to present information to senior leadership including board members
  • Ability to manage several ongoing initiatives
  • Six Sigma experience required

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary. Ocwen is an Equal Opportunity Employer.

Ocwen Financial Corporation, our affiliates and subsidiaries (“Ocwen”) is an Equal Opportunity Employer.  Ocwen and its affiliated companies recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, citizenship and veteran or disability status, or any factors prohibited by law. 

Primary Location
US-NJ-Mount Laurel

Lending Operations


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