Marketing Manager, Direct Lending in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 9/19/2019

Job Snapshot

Job Description


POSITION TITLE:   Marketing Manager, Direct Lending


Position Summary:


Reporting to the VP of Marketing, the Senior Manager, Marketing will provide strategic thought and innovation to marketing initiatives for PHH’s Consumer Direct Lending department. The Senior Manager will be a leader within a cross-functional team including Sales, Analytics, Compliance, and IT responsible for a variety of direct to consumer marketing projects focused on portfolio recapture and new customer acquisitions; including, direct mail, email, customer service scripting, and digital marketing campaigns. This individual will also help select vendors, track budgets, and analyze performance of marketing campaigns.  

Job Functions and Responsibilities:


  • Develops and executes direct marketing strategies that include direct mail, email, web and telemarketing.

  • Manages coordination of advertising execution for print and on-line campaigns.

  • Plans and oversees execution of consumer marketing activities including direct mail, email, call center scripting, website and electronic media,

  • Provides metrics and monthly tracking on all marketing campaigns and programs to leadership and sales leaders

  • Responsible for tracking and reporting on the marketing budget

  • Works on special projects as needed.

  • Manages website updates including updates of product information, forms, licensing and PR.

  • Works closely with design agencies, digital agencies and print vendors.




  • Bachelor’s Degree
  • 5-7 years of Direct to Consumer Marketing Experience
  • Proficient in Microsoft Office Programs, and Expert level in Excel and PowerPoint
  • Strong analytical and project management skills
  • Strong written skills and creative outlook


Company Summary:

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

Located in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients – representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions – to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining “customers for life.” We strive to be a natural extension of each client’s team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today’s regulatory demands and changing market conditions.



Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mt. Laurel

Mortgage Operations


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