Property Insurance Analyst in West Palm Beach, FL at Ocwen Financial Corporation

Date Posted: 7/10/2019

Job Snapshot

Job Description

Position Summary:
The Hazard Insurance Analyst manages the day to day operations of the insurance, loss draft, and flood servicing. This includes responsibility for the monitoring vendor activity, control reports, exception reports, loan level updates and research.
Job Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:
  • Monitors vendor performance for insurance tracking and escrow disbursements for the portfolio
  • Solves problems rapidly and cost-effectively with minimal disruption
  • Oversees vendor monitoring of payments for insurance premiums in batch and single processing modes according to the renewal and installment due dates for the particular payee
  • Responsible for ensuring effective insurance coverage (both Hazard and Flood) and see to the timely placement of lender-placed insurance in cases where other coverage is not available
  • Monitors flood zone disputes and updates and communicates the LOMA/LOMR process
  • Execute and maintain reports for external clients, audits and exams.
  • Perform ad hoc queries as necessary, with management approval
  • Complete loan level research as needed in response to customer complaints and/or audits and exams
  • Proactively and effectively assist in managing all vendors involved in administering the insurance process at Ocwen; Develop and deliver scorecards to vendors, holding them to SLAs and reporting and escalating out of standard performance
  • Develop and maintain policies for vendor performed business processes
  • Develop vendor goals and meet with associates quarterly to administer scorecard evaluations and ensure adherence to department expectations
  • Assist with the day-to-day management of any vendors assisting in any Customer Operations business processes
  • Meet all required deadlines and think outside the box to solve problems


To perform this job successfully, an individual must have the following education and/or experience:
  • A bachelor’s degree in Business or Accounting preferred; High School Diploma, GED, equivalent certification, or military experience required
  • Microsoft Excel proficiency
  • 3 years’ experience in the mortgage industry
  • Strong knowledge of hazard insurance requirements (flood)
  • Effective written and verbal communication skills
  • Must be analytical, logical and detail oriented
  • Strong regulatory compliance knowledge preferred
  • SQL proficiency preferred
Training / Licensing Requirements:
•         Must pass the Company’s Background Screening process prior to beginning employment.  Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.
Company Summary:
PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.
Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Other Locations
US-FL-West Palm Beach

Residential Servicing


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