Total Rewards Manager (Compensation & Benefits) in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 9/10/2019

Job Snapshot

Job Description



As a key part of Ocwen’s Total Rewards team, the Manager, Total Rewards supports the development and administration of Ocwen’s U.S. total rewards programs, in alignment with the overall rewards philosophy. You will  coordinate incentive plan administration and pay for performance processes to ensure process efficiency and accuracy; research, evaluate, recommend, implement and administer employee benefit strategies and programs; oversee the rewards governance process; develop communications to support value proposition and engagement; analyze market benchmarks and internal equity to sustain fair and competitive programs; and audit processes to ensure regulatory and program compliance and mitigate risk.

You will serve as an advisor to business leadership teams and Human Resources Business Partners in the design and execution of compensation and benefits programs and processes, and identify and implement best practices in job evaluation, workflow design, salary and benefit structure and reporting. In addition, in reporting to the Director, Total Rewards, you will have opportunities to drive innovative solutions to help the organization attract, motivate and retain a high-quality workforce. In this role, you must be self-motivated, detail-oriented, and passionate about generating the right return on the organization’s human capital investments.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Serve as a strategic rewards partner and subject matter expert to ensure effective and efficient design, communication, governance and administration of compensation and benefit programs and practices.
  • Coordinate with internal business partners and external vendors to ensure the effective and efficient administration of employee benefits programs, including medical, dental, vision, life, disability, 401(k), retirement plans, workers compensation and more.
  • Consult on the design, governance and communication of sales and production-level incentives plans to support short- and long-term business objectives.
  • Manage benefits-related projects, including annual open enrollment and vendor implementations. Assist employees with benefits-related questions or issue resolution through case management as second-tier support, and provide information and instruction to internal and external tier one support teams.
  • Administer incentive, commission and retention plans, including managing eligibility, calculating payments and soliciting approvals, coordinating payments through payroll, and preparing employee communications.
  • Lead wellness activities designed to improve workforce health and contribute to positive morale and culture.
  • Support annual pay for performance processes, including merit increase program, incentive plan payments and grants, and profit-sharing bonuses.
  • Prepare regulatory filings (e.g. SPDs, 5500s), coordinate distribution of required disclosure notices, and facilitate projects to maintain compliance with legal requirements (e.g. HIPAA, SOX).
  • Prepare rewards budgets, forecasts and incentive accruals in coordination with Finance.
  • Audit rewards processes and programs, conduct regular risk assessments and key control monitoring of incentive plans, ensure compliance with state and federal wage and hour laws, including FLSA, ERISA, ACA, etc. and respond to requests for information in support of risk management, internal audit, and inquiries from regulatory agencies.
  • Partner with internal/external communication resources to develop and deliver effective communication materials that supports employee engagement.
  • Analyze rewards program utilization and performance, and monitor rewards trends in market and changes to applicable legislation, to identify opportunities to increase efficiency and effectiveness.
  • Provide subject-matter expertise in consultation with business partners and leaders.
  • Partner with HR team on other various projects and initiatives as needed.





To perform this job successfully, an individual must have the following education and/or experience:

  • Bachelor’s Degree in Human Resource Management, Business Administration, Finance, Statistics or equivalent combination of education and experience
  • 5-7 years’ experience in benefits and compensation; sales compensation experience a plus
  • CCP, CBP, CEBS, PHR and/or SHRM-CP certifications strongly preferred
  • Performs all duties and responsibilities with high level of accuracy and attention to detail
  • Self-directed/self-starter that learns quickly and takes appropriate action without need for detailed direction
  • Proactively identifies problems and exercises proper judgment and decision-making skills to resolve situations efficiently and effectively
  • Possesses strong financial acumen and mathematical skills
  • Builds effective relationships with employees and leaders across the company that reflect passion for data accuracy and customer service
  • Handles confidential information with discretion
  • Maintains strong working knowledge of market trends and changes in benefits and compensation practices and regulations (e.g. FLSA, ERISA, COBRA, FML, ACA, etc.)
  • Analyzes qualitative information (e.g. policies) and quantitative data (e.g. reports) and applies logic to identify solutions and process/program improvements
  • Utilizes outstanding organization and project management skills to manage and meet multiple deadlines and respond to changing priorities
  • Demonstrates excellent oral, written, presentation and interpersonal communication skills
  • Advanced proficiency in Microsoft Excel (advanced – macros, pivot tables, etc.), along with regular proficiency in Microsoft Word, PowerPoint, Access
  • Web-based HRIS (Oracle Fusion a plus) and reporting applications


  • Must pass the Company’s Background Screening process prior to beginning employment.  Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.


• Full-time position, not eligible for overtime





PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.


Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Human Resources


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