Vice President, Servicing Technology in West Palm Beach, FL at Ocwen Financial Corporation

Date Posted: 3/14/2020

Job Snapshot

Job Description

Position Summary:
Reporting to the Chief Technology Officer of Ocwen Corp, the Vice President of Servicing Technology will serve as the business Head of Servicing Technology for the largest business unit in the corporation.  Our new Servicing Technology Leader will have previous and extensive experience with core Mortgage Serving technologies including Black Knight MSP, telephony systems, plus familiarity with the mortgage origination and servicing markets and technologies.   They will have a thorough understanding of the mortgage servicing process along with a deep understanding of the mortgage industry technology landscape.
The Head of Servicing Technology will be a strategic thinker who can envision, evaluate and implement a future technology path for our business.  They will also be execution oriented with the ability to run and manage a highly efficient and effective technology staff that can delivery day-to-day performance along with long-term platform migrations.  They will understand how to leverage technology to drive cost efficiencies.  Finally, will be a Leader who can help shape the Servicing and Technology organizations at Ocwen.
Job Functions and Responsibilities:
  • Leveraging enterprise-wide and embedded technology resources to provide day-to-day IT systems, tools and services in support end-to-end Loan origination activities.
  • Ensure that all new and future applications and systems integrate effectively to support the operational goals of the business.
  • Support new business initiatives by developing business and IT requirements, evaluating systems and technology alternatives, and providing oversight for project implementations, supporting technology purchases, solution development and operational support plans.
The IT Leader will be a hands-on technology leader, with a focus on three primary areas:
Operations Support
  • Leads/negotiates sourcing strategy for IT services, and develops and maintains service level agreements. Direct and manage the activities of vendors supporting the IT department.
  • Responsible for improving Servicing operational excellence and controlling costs
  • Responsible for people management activities including recruiting, development, performance management, compensation, organization and teaming.
  • Create and implement controls, structure, best practices and "service oriented" culture throughout Servicing and IT services
  • Partner with the other executives to support and meet profitability and quality goals
  • Establish and implement a control framework
  • Ability to successfully interact with customers and users at all levels
Project Execution
•         Proven ability to lead project teams to meet aggressive timelines, stay within budgetary constraints and meet/exceed user requirements
•         Demonstrated large/complex system implementation experience
•         Implementation of automation solutions for loan processing
•         Mortgage industry experience preferred, Servicing experience highly desired
Planning & Strategy
•         Assess the status of the industry and its technology base in order to designing and building appropriate technology solutions to support policies and direction
•         Be able to lay out and evaluate a technology roadmap for the business
•         Recommend and support IT investments that are aligned with strategic business objectives and budgetary constraints


To perform this job successfully, an individual must have the following education and/or experience:
  • Executive level leadership skill
  • Excellent oral and written communication skills
  • 15 years of mortgage industry experience
  • Extensive experience with Black Night MSP and other mortgage industry technologies
  • Advanced degree in Technology
  • Extensive experience with the mortgage loan origination process, including lead management, application processing, underwriting, closing and funding.
  • Experience with cost benefit analysis, budgeting, estimating, and basic financial concepts
  • Experience with architectures, systems and operations supporting Servicing;
Company Summary:
Ocwen Mortgage Servicing, Inc. (“OMS”) is a wholly owned subsidiary of Ocwen Financial Corporation (“Ocwen”) (NYSE:OCN), the largest independent mortgage loan servicers in the United States. Based in St. Croix, United States Virgin Islands, OMS was created to own and manage Ocwen’s global mortgage loan servicing assets and operations. Ocwen is widely recognized in government, industry, community and media circles as a leader in foreclosure prevention, mainly through loan modifications. Over the past few years, Ocwen has enjoyed significant growth in its loan servicing portfolio and market capitalization, largely as a result of successfully integrating servicing platforms acquired from large financial institutions.
Make a difference by working in this dynamic, growing field for one of the most innovative and fastest-growing companies in the mortgage servicing industry.
Consider an opportunity to join our global team and put “Caring in Action” while growing your career
Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-FL-West Palm Beach

Residential Servicing


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