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Associate, Modification Administration in Mumbai at Ocwen Financial Corporation

Date Posted: 2/13/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Mumbai
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    2/13/2019
  • Job ID:
    108191

Job Description

Description

POSITION SUMMARY:

• Modification Administration associate handles all the post-trial activities up to denials or mod completion.
• Modification Administration has various functions like trial tracking, denials, final modification approvals, Agreement QC and email box.
• Modification Administration follows ownership model to provide end to end resolution and better customer service.

JOB FUNCTIONS AND RESPONSIBILITIES:

• Responsible for the end to end resolution from an ownership perspective.
• Identify the process opportunities promptly and highlight it to the supervisor.
• Should be able to complete the task within the timeframe to avoid any delays and or audit/ compliance issues.
• Modification Administration associate also works on daily exception reports.
• Need to communicate over the emails or calls with other Business Units.
• Ensure process compliance with all business rules and regulatory directives and adherence to all operational processes and procedures.
• Create or work on reports and analyze the data.
• Perform other tasks, research, and special projects as required.
• Handle escalations.
• Flexible as per the process requirements.



Qualifications

EDUCATION / EXPERIENCE

• Exceptional communication skills required: over the phone, in writing, and in person.
• Graduation is a must.
• Strong PC skills required Microsoft Word, Excel and Access.
• Ability to gather, compile and analyze data.
• Ability to handle multiple projects and assignments; able to prioritize and adhere to strict deadlines.
• Ability to work independently with minimal supervision.
• Experience in related mortgage operations preferred.


TRAINING / LICENSING REQUIREMENTS (only add if needed)

N/A


WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed)

N/A

Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action” while growing your career.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


Primary Location: IN-MH-Mumbai
Work Locations:
Mumbai Infinity (INFTY)
2nd Floor, Infinity Towers,
Mind Space Business District,, Malad West
Mumbai, 400064

Job: Residential Servicing
Organization: India Business Unit
Schedule: Regular
Full-time
Job Posting: Feb 13, 2019, 2:23:25 PM

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