Benefits Manager in Mount Laurel Township, NJ at Ocwen Financial Corporation

Date Posted: 1/3/2020

Job Snapshot

Job Description

As a key part of Ocwen’s Total Rewards team, the Benefits Manager supports the development and administration of Ocwen’s U.S. healthcare and retirement benefits programs, in alignment with the overall rewards philosophy. You will research, evaluate, recommend, implement and administer employee benefit strategies and programs; manage third-party vendors to ensure process efficiency and accuracy; develop communications to support value proposition and engagement; analyze market benchmarks to sustain fair and competitive programs; and ensure compliance with applicable regulations. You will have opportunities to drive innovative total rewards solutions to help the organization attract, motivate and retain a high-quality workforce, including collaboration on global compensation and benefits programs. In this role, you must be self-motivated, detail-oriented, and passionate about generating the right return on the organization’s human capital investments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Coordinate with internal business partners and external vendors to ensure the effective and efficient administration of employee benefits programs, including medical, dental, vision, life, disability, 401(k), pensions, workers compensation, paid leave and more.
  • Manage annual projects, including open enrollment and non-discrimination testing.
  • Analyze benefits program utilization and costs/returns by developing dashboard/reports of key performance metrics, and monitor rewards trends in market and changes to applicable legislation, to identify opportunities to increase efficiency and effectiveness.
  • Prepare budgets, forecasts and accruals in coordination with Finance.
  • Partner with internal/external communication resources to develop and deliver effective communication materials that supports employee engagement.
  • Manage broker and vendor relations and performance, and lead improvement and/or replacement initiatives as needed. Audit and monitor administrative processes to ensure key controls and improve efficiency.
  • Lead wellness activities designed to improve workforce health and contribute to positive morale and culture.
  • Prepare and coordinate regulatory filings and required disclosure notices (e.g. 5500s, SPDs) in accordance with annual timelines, and facilitate projects to maintain compliance with legal requirements – ACA, COBRA, ERISA, FML, HIPAA, and other related acronyms.
  • Assist employees with benefits-related questions or issue resolution through case management as second-tier support, and provide information and instruction to internal and external tier one support teams.
  • Provide subject-matter expertise in consultation with business partners and leaders.
  • Partner with HR team on other various projects and initiatives as needed.


To perform this job successfully, an individual must have the following education and/or experience:
  • Bachelor’s Degree in Human Resource Management, Business Administration, Finance or equivalent combination of education and experience
  • 7 years’ experience in benefits, both health/welfare and retirement
  • CBP, CEBS, PHR and/or SHRM-CP certifications strongly preferred
  • Performs all duties and responsibilities with high level of accuracy and attention to detail
  • Self-directed/self-starter that learns quickly and takes appropriate action without need for detailed direction
  • Proactively identifies problems and exercises proper judgment and decision-making skills to resolve situations efficiently and effectively
  • Builds effective relationships with employees and leaders across the company that reflect passion for data accuracy and customer service
  • Handles confidential information with discretion
  • Maintains strong working knowledge of market trends and changes in benefits practices and regulations
  • Utilizes outstanding organization and project management skills to manage and meet multiple deadlines and respond to changing priorities
  • Demonstrates excellent oral, written, presentation and interpersonal communication skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Access, etc.)
  • Must pass the Company’s Background Screening process prior to beginning employment.  Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.
  • Full-time position, not eligible for overtime
  • Minimal travel expectations (not part of regular duties)
Headquartered in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients – representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions – to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.
Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining “customers for life.” We strive to be a natural extension of each client’s team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today’s regulatory demands and changing market conditions.
Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Human Resources


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