Credit Policy Analyst in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 1/16/2020

Job Snapshot

Job Description


Position Summary:

The Credit Policy Analyst will be responsible for maintenance of credit policies to ensure alignment with PHH’s credit appetite and to maximize liquidity of closed loans by ensuring compliance with investor guidelines, including FHA, VA, USDA, Fannie Mae, Freddie Mac, Bond, Mortgage Insurance partners. The Credit Policy Analyst works extensively with internal and external customers to perform cross functional, thorough analysis of the impact of policies throughout the organization.

Job Functions and Responsibilities:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Perform research of investors’ policies to ensure PHH guidelines comply and provide recommendations for change through clear, comprehensive proposals.
  • Present recommended changes to leadership of functional stakeholders including Product Management, Credit Risk, Operations, Servicing
  • Monitor investor policy change and external notifications daily. Communicate to all stakeholders within the company
  • Communicate credit policy changes through updates to the Sales Manual and issuance of FYIs.
  • Ensure policy changes are fully understood and operational process are implemented
  • Ensure communication is within established turn times
  • Act as Point of Contact for Credit Policy by reviewing and responding to questions and exception requests related to PHH’s policies, including requests for loan-level guidance
  • Review suggestions for Sales Manual updates and make recommendations for changes as appropriate to ensure policies are clear, comprehensive, fully understood and implemented appropriately


Key Result Areas:

  • Work independently to perform meaningful and thorough research and analysis of issues.
  • Knowledge of FHA, VA, USDA, Bond and Conventional underwriting guidelines and standards within the industry is essential. The Analyst must be able to utilize resources available internally, publicly, and through the investors to accurately and completely identify investors’ policies.
  • Excellent written and verbal communication skills are required.
  • Strong analytical skills with demonstrated ability to focus on details, identify underlying issues and potential impacts to proposed changes




To perform this job successfully, an individual must have the following education and experience:

  • Bachelor’s degree preferred
  • Minimum of 3-5 years of experience in the mortgage industry, with focus on underwriting, credit policy, and/or product development
  • Knowledge of the various PHH systems and departments, business source structure, and supporting functional areas is recommended

Training / Licensing Requirements:


  • Must pass the Company’s Background Screening process prior to beginning employment.  Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.


Work Schedule:


  • General work schedule: Monday – Friday 8:30 a.m. – 5:00 p.m.


Company Summary:


Headquartered in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients – representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions – to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining “customers for life.” We strive to be a natural extension of each client’s team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today’s regulatory demands and changing market conditions.

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Risk Management


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