Entry Level Loan Officer, Leads & Training Provided in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 11/18/2019

Job Snapshot

Job Description


Turn your Call Center Experience into a lucrative career as a Mortgage Loan Officer

Have you always wanted to be Loan Officer, but have not found the right TEAM willing to support you and train you while giving you your first chance?  We LOVE being a part of the lending industry and we want to share this fulfilling, challenging and REWARDING career with you!  We will give you the training and tools to succeed, in a field where the sky is the limit!  Paid training!

Who are we looking for?

Those seeking to enter the mortgage industry as a licensed Loan Officer

Those wanting to turn their Call Center Experience into a lucrative career in Mortgage

Successful sales representatives looking to make a change of industries

What we offer in our Rookie Program:

  • Training program to prepare you for successful production

  • Ongoing on the job training and coaching designed for continued development and success.

  • Base salary paid bi-weekly (plus overtime opportunity)

  • Supplemental commission payment eligibility for up to the first 3 months of employment (to help you build a pipeline)

  • Commissions paid monthly

  • Quarterly incentive for high volume producers

  • Full suite of benefits (health, life, dental, vision, 401k, PTO)

  • Call center environment with warm inbound leads as well as out-bound lead opportunities

Job Functions:

  • Inbound leads provided by the company from our existing portfolio of clients

  • Process completed mortgage application for qualified clients

  • Communicate and set proper expectations with the client from the start of the transaction

  • Qualify clients for new mortgage loans using automated underwriting systems (DU/LP)

  • Deliver mortgage options to customer in one call to move forward with PHH as their preferred lender

  • Collect pertinent information/documents from client to begin processing

  • Sends all required paperwork to client and provides excellent customer service

  • Partner with internal operations to consistently produce clean files and successfully complete transactions

  • Input transactions into PHH Mortgage's lead management system

  • Communicate effectively with all parties to the transaction

  • Structure business day to ensure balance of taking inbound leads and making follow-up contact with current sales pipeline in order to consistently meet minimum performance standards

  • Attend all trainings, sales meetings, orientations as directed

  • Increase knowledge of mortgage industry by completing all internal trainings timely

  • Ability to use multiple software applications at one time

  • Type more than 40 words per minute


  • High School Diploma, GED or military experience equivalent

  • Preferred 2 years’ sales experience within a call center, phone sales, consultative sales OR commissioned based environment with proof of production (W-2, Commission statements, etc.)

  • Ability to obtain industry required licensing and continued education (company sponsored)

  • Ability to maintain annually all federal and state licensing requirements

  • This includes background and credit checks annually

  • Proven success working in a results and metrics driven environment

  • Customer service driven; responsive to client issues and concerns

  • Ability to effectively communicate with others in a professional manner

  • Flexibility in schedule to accommodate morning /evening shifts as well as Saturday’s required

  • Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook 


Company Summary:


PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.


Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Sales and Business Development


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