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Junior Software Engineer, Solution Delivery Services in Bengaluru at Ocwen Financial Corporation

Date Posted: 4/29/2019

Job Snapshot

Job Description

Description

POSITION SUMMARY:

• The Application Support team is responsible for supporting several software applications used across various departments of Ocwen.
• Application Support is an enterprise (OCWEN) wide function supporting all Business units of Ocwen globally
• The team is responsible for keeping applications up and running, troubleshooting and fixing issues, engaging with other IT infrastructure teams and BU teams, rolling out upgrades, deploying new builds, onboarding new applications, decommissioning obsolete applications, performance tuning and optimization among other activities.
• Application Support generally is the first line of defense for issues encountered with any of the supported applications.
• The team is also responsible for identifying potential areas of optimization and automation for the respective development teams along with evaluating comparable & competing tool offerings from multiple vendors.

JOB FUNCTIONS AND RESPONSIBILITIES:

• Troubleshooting logs
• Developing automation scripts
• Performance monitoring
• Performance tuning
• Independently resolve Production issues within stipulated SLA and ensure positive response customer experience and CSAT.
• Configuring IIS and troubleshooting issues related to IIS
• Installing and configuring sites on webservers such as Weblogic, Apache Tomcat, JBOSS
• Installing webservers patches, service packs etc.
• Webservers Application server administration.
• Liaising with other IT teams as well as vendors for application issues and upgrades
• Carrying out Thread Dump Analysis, Heap dump analysis etc.
• Applying utilities like WebLogic.Admin, WebLogic.Deployer etc.
• Integrating with HTTP servers.
• Troubleshooting of JAR, EAR, WAR, etc.
• Basic SQL querying for troubleshooting purposes


Qualifications

• UG: B.Tech/B.E. - Computers
• PG: Any Postgraduate - Any Specialization


EDUCATION / EXPERIENCE

• 0 to 2 years of experience in production support including troubleshooting and fixing issues, application deployments, incident management, etc.
• Familiarity with IIS, Java, JBoss, SQL querying and Linux is preferable

TRAINING / LICENSING REQUIREMENTS (only add if needed)

WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed)

Should be willing to travel domestic or International depending on project requirements.

Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action” while growing your career.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.


Primary Location: IN-KA-Bangalore
Work Locations:
Bangalore Pritech 2 (PTECH-2)
Pritech SEZ Park, Block Number 12
5th Floor B Wing and 6th Floor A WingBellandur Village, Sarjapur Marathahalli Ring Road
Bangalore, 560103

Job: Information Technology
Organization: India Business Unit
Schedule: Regular
Full-time
Job Posting:

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