Loan Officer, Direct Lending Sales in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 10/5/2019

Job Snapshot

Job Description

Description
POSITION SUMMARY:
PHH Mortgage is planning for aggressive growth in its lending business across multiple channels, including consumer direct, correspondent and broker. We are looking for experienced mortgage professionals in sales, operations and capital markets who have a passion for delivering the highest level of customer care while working in a growing, fast-paced lending business.
Under the supervision of the Sales Manager, the Loan Officer presents mortgage opportunities to future clients over the phone in accordance with all regulations and training.
 
JOB FUNCTIONS AND RESPONSIBILITIES:
  • Communicates professionally and clearly to clients when explaining mortgages 
  • Using leads developed by the Company, makes outbound calls on prospective clients and introduces them to Homeward, the mortgage, and qualifies for next steps as defined by the sales territory workflow
  • As appropriate and allowed, collect pertinent information from client and originates mortgages.  Performs and sends all paperwork as necessary and provides excellent customer service and follow up.  Partners with internal operations to consistently produce clean files
  • Presents mortgages in accordance with all regulations and training and only takes calls in areas where licensed
  • Explain to clients over the phone on how to complete applications, ensuring all paperwork and signatures needed to process the mortgage are collected timely and accurately
  • Maintains timely and accurate records of all customer activity within SalesForce CRM
  • Occasional early morning/evening and weekend work required
  • Maintain active communication with the processing team concerning client needs
  • Attend all trainings, sales meetings, orientations as directed
  • Increases public awareness of the mortgage industry by reading publications and the Internet
  • Able to maintain licensing requirements and only conducts business in states where licensed
  • Maintains a high level of accountability for results and metrics

Qualifications
QUALIFICATIONS:
 
To perform this job successfully, an individual must have the following education and/or experience:
  • High School Diploma, GED or military experience equivalent
  • 3+ years of experience originating conventional and/or government loans directly with consumers.
  • Current NMLS State License(s)
  • Ability to interview, evaluate, pitch, and close loans with minimal supervision
  • Proven track record of revenue generation, as evidenced by income statements
  • Proficiency in MS Office programs, specifically Word, Excel, Outlook.   Able to use Internet and CRM’s such as SalesForce or other software programs
TRAINING / LICENSING REQUIREMENTS
  • Must pass the Company’s Background Screening process prior to beginning employment.  Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.
  • Must be able to pass on site training and licensing exams.
 
WORK SCHEDULE OR TRAVEL REQUIREMENTS
  • General work schedule could vary from 8:00am to 9:00pm Monday through Saturday
 
COMPANY SUMMARY
 
 
PHH Mortgage, a wholly owned subsidiary of Ocwen Financial, provides a wide spectrum of loan origination services to homeowners, mortgage lenders and mortgage investors. We provide our customers with fast, accurate and innovative solutions—and maintain a culture in which our customers and associates are treated with courtesy, dignity and respect. As the lending arm of Ocwen, PHH Mortgage assists in the retention of the Ocwen customer base of approximately three million home owners.
Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Job
Sales and Business Development

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