Marketing Associate (Direct Lending) in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 7/30/2019

Job Snapshot

Job Description


POSITION TITLE: Marketing Associate, Direct Lending


Position Summary:


Under the supervision of the VP of Marketing, the Marketing Associate be an innovative team member responsible for executing multiple marketing initiatives for PHH’s Consumer Direct Lending department. The Marketing Associate will work as part of a cross-functional team with Sales, Analytics, Compliance, and IT to execute on a variety of direct to consumer marketing projects focused on portfolio recapture and new customer acquisitions; including, direct mail, email, customer service scripting, and digital marketing campaigns. This individual will also work with vendors (creative agencies, direct mail centers, etc.) to ensure execution of campaigns, and will assist the VP of Marketing with tracking expenses and campaign performance.  This is an individual contributor role.

Job Functions and Responsibilities:


  • Works as member of marketing team on direct marketing strategies that include direct mail, email, web and telemarketing.

  • Execution of print and on-line campaigns.

  • Attends cross functional meetings to ensure marketing campaigns are aligned with sales activities.

  • Monitors and improves lead generation campaigns and measure results.

  • Works on special projects as needed.

  • Manages website updates including updates of product information, forms, licensing and PR.

  • Works closely with design agencies, digital agencies and print vendors.




  • Bachelor’s Degree
  • 3+years of Direct to Consumer Marketing Experience
  • Proficient in Microsoft Office Programs, including Word, Outlook, Excel and PowerPoint
  • Strong analytical and project management skills
  • Strong written skills and creative outlook

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

Located in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients – representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions – to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining “customers for life.” We strive to be a natural extension of each client’s team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today’s regulatory demands and changing market conditions.

Ocwen Financial Corporation, our affiliates and subsidiaries (“Ocwen”) is an Equal Opportunity Employer.  Ocwen and its affiliated companies recruit and hire qualified candidates without regard to race, religion, color, sex, sexual orientation, age, national origin, citizenship and veteran or disability status, or any factors prohibited by law. 

Primary Location
US-NJ-Mount Laurel

Marketing and Public Relations