Specialist, Cashiering in Mount Laurel Township, NJ at PHH Mortgage Corporation

Date Posted: 1/4/2020

Job Snapshot

Job Description


Position Summary:

Analyze mortgage payments received from borrowers who are delinquent with their mortgage payments or in default with their mortgage loan, determine whether the payment is eligible for processing and apply/enter payments where applicable.

Job Functions and Responsibilities:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Open mail with payments received and distribute appropriately
  • Apply/enter payments received via check/wire transfers
  • Daily reconciliation of all payments processed to Microsoft Access database
  • Analyze mortgage payments made via lockbox that cannot be processed without further review and research through internet sites. Instruct the lockbox to either accept or reject the payment.
  • Generate customer correspondence that accompanies payments being returned to borrowers that don’t conform with default regulations


Key Result Areas:

  • Strong verbal and written communication skills
  • Analytical, with an ability to identify and resolve problems
  • Well organized, paying close attention to detail
  • Ability to manage multiple priorities in a timely manner
  • Operates effectively in a team environment as well as independently
  • 10 Key data entry




To perform this job successfully, an individual must have the following education and experience:

  • High school diploma or equivalent required
  • Experience in mortgage banking preferred
  • Proficient with Microsoft Office products (e.g. Word, Excel, Outlook, etc.)

Training / Licensing Requirements:

  • Must pass the Company’s Background Screening process prior to beginning employment.  Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.


Work Schedule:

  • General work schedule


Company Summary:


Headquartered in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients – representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions – to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining “customers for life.” We strive to be a natural extension of each client’s team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today’s regulatory demands and changing market conditions.


Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Primary Location
US-NJ-Mount Laurel

Residential Servicing


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