Join our Talent Network
Skip to main content

Analyst I - QCC, Contract Management

Location: Pasay City, Philippines
Job ID: 109750

Save Job Saved

Job Description



POSITION SUMMARY:

JOB FUNCTIONS AND RESPONSIBILITIES:



  • Conduct audits in processes related to record services. Ensure correct steps of the processes are being followed based on pre-defined checklists

  • Provides feedback to management team to assist in performance improvement initiatives

  • Review and evaluate procedures to identify trends to increase efficiency

  • Meet or exceed individual departmental standards

  • Maintain system integrity via input of data and tracking

  • Maintain and grow subject matter expertise by keeping up to date with Record Service procedures and processes

  • Maintains effective ongoing communication with teammates and team leaders

  • Cooperates, shares, and supports the goals of the corporation

  • Other duties and special projects as assigned



QUALIFICATIONS:

EDUCATION / EXPERIENCE



  • Graduation in any field is a qualifying criterion

  • 1-2 years of experience in US mortgage servicing is preferred

  • Extremely detail oriented

  • Organization and time management skills

  • Good communication skills

  • Proficient with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint)

  • Ability to work effectively in a fast-paced environment



TRAINING / LICENSING REQUIREMENTS (only add if needed)

NA

WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed)


Night shift

Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!

Consider an opportunity to join our global team and put Caring in Action while growing your career.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

About Us

Company: Ocwen APAC

Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action” while growing your career.

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Share: mail