PHH Mortgage has established a comprehensive fraud risk framework to ensure all business activity aligns and complaints, regulatory and investor guidance; while remaining focused on mitigating both financial and reputational risk. The setting of consistent compliance and ethical standards across the organization is critical in managing fraud risk. In the spirit of adhering to fraud prevention, anti-money laundering (AML) and OFAC requirements, PHH Mortgage maintains a team of dedicated resources to investigate, monitor, and report on suspicious or confirmed fraud activities.
Job Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:
- Conduct Know Your Customer (KYC) due diligence in accordance with organizational, regulatory, client guidelines
- Responsible for reviewing and resolving critical alerts identified via third party risk tools
- Conduct in depth investigation due diligence, analyze loan level documentation and audio recordings in rendering an overall risk decision potential suspicious activity
- Maintain investigation findings in accordance with Record Retention and Regulatory guidelines
- Conduct due diligence regarding potential positive OFAC matches in accordance with BSA requirements
- Document investigative efforts in accordance with internal policy and regulatory requirements relative to OFAC reviews
- Escalate identified policy/procedures failures to members of Leadership
- Identify potential risk exposure and offer mitigation strategies in order to adapti to evolving industry schemes
- Assist in the development of fraud training material and promotion of fraud awareness
- Contribute in the evaluation of third party risk mitigation tools as needed
- Communicate with business unit(s) organization wide; providing feedback on investigative results
- Maintain industry knowledge and awareness relative to fraud and anti-money laundering activity
- Conduct forensic investigation of varying complexity; independently validating loan level data/supporting documentation
- Responsible for constructing comprehensive investigation summary in compliance with regulatory requirements
- Identifies risk exposure and offers mitigation strategies for domestic and international Anti-Money Laundering (AML) processes
- File Suspicious Activity Report (SAR) through the BSA website on identified loans, conduct meetings with AML committee and produce meeting minutes.
To perform this job successfully, an individual must have the following education and experience:
- Bachelor ‘s Degree or equivalent industry experience
- Minimum of 4 years mortgage experience in underwriting, repurchase diligence and/or fraud investigation
- Minimum 2 years’ experience in AML/BSA domestic and international regulatory and compliance requirements as well as experience investigating AML/VSA matters
- Experience and comprehensive knowledge of GSE/Investor credit policy guidance
- Experience in conducting portfolio risk analysis preferred
- Demonstrated analytical and research skills
- Experience participating in and developing company- wide initiatives relative to risk management preferred
- Working knowledge of industry third party vendor tools
- Ability to independently organize and prepare investigation/due diligence findings to leadership and/or external third parties Demonstrated ability to work in detail oriented multi tasking environment while managing to time specific deadlines
- Excellent written and verbal communication skills
- Proficient in Word, Excel, and PowerPoint
Training / Licensing Requirements:
- Must pass the Company’s Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.
Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Company: PHH Mortgage
PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.
Located in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients – representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions – to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.
Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining “customers for life.” We strive to be a natural extension of each client’s team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today’s regulatory demands and changing market conditions.
Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.