Senior Vendor Performance Analyst, Third Party Risk Management

Job Description

POSITION SUMMARY:

Vendor Analysts provide support for Third Party Risk Management programs. Works closely with internal business units, support teams and vendors. Monitors TPRM department mailbox and ensures accurate and timely completion of special projects.

JOB FUNCTIONS AND RESPONSIBILITIES

• Assist Business Units in managing vendors to ensure we are meeting all NMS, CFPB, State regulatory requirements as well as investor guidelines
• Develops and maintains strong understanding and relationship with internal businesses, processes and organizations
• Ability to manage multiple projects in a fast-paced environment
• Manage the TPRM email box ensuring timely and accurate completion of each request
• Enter requests into the Process Unity system and submit to Senior Management for approval
• Work closely within the department and with other Ocwen departments to ensure their prompt and accurate resolution of any issues or additional documentation required for requests
• Contact vendors to collect documents
• Escalate to and work with support teams to collect all data needed to have a request that can be submitted for approval
• Work within vendor management (i.e. Oracle, Process Unity, SharePoint) and reporting applications
• Create monthly, weekly and daily reports from various databases
• Analyse data to ensure accuracy of reports

QUALIFICATIONS:
• Bachelors' degree required
• Multi-task and troubleshoot any issues that arise which may have multiple variables that fall outside stipulated guidelines
• Critical/Analytical thinking skills and ability to solve problems; detail oriented with a high degree of accuracy and follow through – this position doesn’t run on checklists and is subjective and requires good decision making
• Good communication skills – there is a lot of interaction with all business units and levels of management and with external vendors so good communication both oral and written are required
• Fast paced environment requiring the ability to multi-task
• Ability to work independently or as part of a team

About Us

Company: Ocwen APAC


Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action” while growing your career.

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.