Associate, Foreclosure

Job Description

POSITION SUMMARY

JOB FUNCTIONS AND RESPONSIBILITIES:

• This role would involve communicating with stakeholders to ensure timely action on foreclosure files
• Liaise with internal departments to fulfill business requirements for proceeding with foreclosure cases
• Communicate verbally and in writing with internal and external parties to take appropriate action on loan accounts
• Accurate and timely documentation of systems with information pertaining to loan accounts
• Multi-tasking in regards to work types of varied complexity
• Perform detailed analysis of loan accounts to identify the issue and move toward resolution
• Prioritizing the work allocated and providing timely and accurate responses to internal departments
• Following the departmental and business policies with strict adherence to all compliance needs
• Timely escalation of issues that require immediate attention
• Partner with the Attorney Relationship Managers/Attorney Firms to develop a strategy for enhancing a firm’s performance
• Maintain 24-48 hours turnaround time on workflows/email responses
• Maintain Quality score at 99.50%

KEY RESULTS AREA: (if needed) – Same as above

Qualifications:

• Bachelor’s Degree is a must
• Understanding of the Mortgage Industry, Default Servicing, Loss Mitigation preferred
• Proficiency in MS Office (Excel, Word) required
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Ability to prioritize workload and multitask.

About Us

Company: Ocwen APAC


Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen’s mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put “Caring in Action” while growing your career.

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.