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Specialist, Reverse Mortgage Servicing

Location: Bangalore, KA, India
Job ID: 1001404
Company:

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Job Description


POSITION SUMMARY:

The Specialist for Reverse Servicing will manage the payoff requests and create Payoff quotes.
RESPONSIBILITIES:
• Review Borrower Payoff request, validate the request and create Payoff Quote for the borrower.
• Assist Business in setting up Payoff Operations.
• Keep the team updated with all process level changes and updates.
• Maintain and track all the process level queries raised by respective team.
• Produce Ad-hoc reports and perform duties as assigned by the department manager
• Delight our customers through caring service and innovative homeownership solutions.
QUALIFICATIONS:
• Bachelor's degree or equivalent of fifteen years of education.
• Excellent English comprehension skills, with exposure to American English usage.
• Good written and verbal communication skills – should be able to write up and articulate complex cases concisely.
• Logical and Analytical thinking ability to resolve complex Research cases.

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