Location: Bangalore, KA, India
Job ID: 1001398
The STM agent for Reverse Servicing will manage the Loan Boarding and Loan De-Boarding process. Duties will include liaising with Origination team, prior servicer and Business Units to ensure smooth boarding of files in the Reverse Quest system.
• Manage Loan Boarding and De-Boarding process for Reverse Mortgage.
• Work with Prior Servicer on data mapping of data fields in system of records.
• Responsible for coordinating with prior servicer to ensure all task are completed in compliance with business procedures.
• Support the STM team by performing all processing and administrative duties to support the department.
• Review of prior servicer data files to ensure accuracy.
• Work with Internal Business Units to update Due Diligence questionnaire and ensure accurate data mapping.
• Produce Ad-hoc reports and perform duties as assigned by the department manager
• Delight our customers through caring service and innovative homeownership solutions.
• Bachelor's degree or equivalent of fifteen years of education.
• Preference will be given to any candidate that has prior Mortgage servicing experience.