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Associate, Cashiering

Location: Mumbai, MH, India
Job ID: 1001389
Company:

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Job Description


POSITION SUMMARY:

Cashiering department is involved in residential loan servicing from the time a loan is boarded, until its final payoff. All payments made throughout the life cycle of the loan are routed through Cashiering. Cashiering maintains an unyielding turnaround time as the activities directly impact the interest of the customer and the investor. Required to meet the production and quality targets daily. This position reports to Team Lead, Cashiering.


JOB FUNCTIONS AND RESPONSIBILITIES


 Should be open to rotational night shifts Window period from 6:30 pm to 8:30 am IST
 Should be flexibility to work in accordance with Business requirements
 Self-driven and should be able to handle high pressure
 Responsible for all aspects of residential and unsecured loan payment processing, loan adjustments, collector inquiries, research issues and daily reconciliation of processed items
 Job functions includes but is not limited to posting of either payments or payoffs, processing reversals or charge backs and waiving or assessing fees.
KEY RESULTS AREA:
• Processing payment transactions & maintaining Turnaround time of 24 hours
• Maintain quality at 100%


EDUCATION / EXPERIENCE

 Bachelor’s degree.
 Prefer candidate with sound experience in Mortgage or Financial Services
 Strong communication verbal and written skills required
 Proficiency in MS Office (Excel, Word and PowerPoint) required
 No documented disciplinary action in the past 12 months
 Should have an Appraisal rating of ‘Fully Met Expectation’ or above in the last completed performance cycle
 Should have completed 12 months in the organization and 9 months in the current role


WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed)

Not Applicable

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