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Senior Generalist, Human Resources

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Job ID: 1001728

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Job Description

The Senior HR Generalist will be looking after the following:

Support for US HR Team

  • Support HR Business Partner (HRBP) team to drive communication and change management of new initiatives and human resources lifecycle initiatives as assigned
  • Manage the unemployment claims for the US based employees; supply and complete required responses for third party provider, support preparation for and participate in unemployment hearings as needed
  • Ensure proper administration of and compliance with all Federal and State/Provincial laws and regulations including labor, wage, EEO and, ADA
  • Partner with the Benefits Team to manage escalated leave of absence and return from leave for all US based employees

Support for the Originations Team

  • Partner with leaders regarding employee performance and where required support the corrective action and performance improvement plan process and delivery
  • Provide people solutions that have a business and fiscally minded orientation to the business whilst encouraging leaders to manage and think in similar ways
  • Ensure proper implementation and employee compliance with HR policies and procedures
  • Support the effective offboarding of exiting employees, including but not limited to exit interviews
  • Provides administrative support in HR Systems to the channel
  • Assist business units in ad hoc reporting requests
  • Builds partnerships with business leaders in the organization and provide HR / business support
  • Partner with the HRBPs in developing and assisting in implementing plans that successfully reduce employee attrition
  • Partner with Recruitment on the effective talent attraction and recruitment of new employees
  • Partner with Training and Development and Talent Management on career progression
  • Drive and support employee engagement, diversity and service excellence initiatives
  • Provide feedback and coaching to leadership to assist in development
  • Communicate effectively and influence across all levels and functions including ability to partner and build rapport with all levels of employees
  • Support business led initiatives with a Human Capital lens

About You:

We’re looking for the following education and experience to be well positioned for success at Ocwen:

  • Minimum of 5 years’ experience in Human Resources with a focus on performance management, employee relations, employee development, employee engagement and organizational planning
  • Business and fiscally minded leader, skilled and experienced at presented people solutions with a mind to business and our financial outcomes balanced with the right solutions for our people
  • Proven high level of accuracy and attention to detail
  • Experienced and comfortable coaching and guiding managers and leaders in delicate situations
  • Outstanding interpersonal relationship building, conflict resolution and employee coaching skills
  • Proven ability to identify opportunities enhancing policies and procedures to create a best in class Human Capital solution
  • Self-directed/self-starter, who can learn quickly and act without need for detailed direction
  • Experience managing the unemployment process, leave of absence and offboarding processes of employees
  • Effective organization and project management skills with the ability to multi-task and adjust to changing deadlines
  • Ability to research, analyze and interpret various types of data/information (i.e. policies, turnover data, etc.)
  • Bachelor’s degree in Human Resources, Business or a related field is required
  • Strong written and verbal communication skills
  • Experience supporting a sales channel or growing business a plus
  • PHR and or SPHR certification preferred
  • Proficiency in Microsoft Office Products, MS Excel and PowerPoint

Training / Licensing Requirements:

  • Must pass the Company’s Background Screening process prior to beginning employment.

Work Schedule :

General work schedule

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