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Vendor Auditor, Third Party Risk Management

Job ID: 1001759

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Job Description

POSITION TITLE: Senior Auditor, Third Party Risk Managemen

Position Summary:

This position requires knowledge of operational auditing and vendor risk management methods to perform onsite and desktop audits of vendor activities. Through knowledge of project management, audit methodologies and a high degree of proficiency in diplomacy and liaison techniques, ensure the most effective working relationships with vendors, completion of the audit engagement with the principle goal of reducing Ocwen's exposure to vendor third-party risk. Excellent skills in audit, operational management, information security, regulatory compliance, contract compliance and negotiations, to assess and recommend improvements related to third-party systems. Requires interpersonal and oral/written communication skills to communicate findings & recommendations and document the vendor risk exposure to Ocwen. Working knowledge of operational audit and control procedures and ability to partner with Ocwen partners (i.e. Compliance, Legal, Internal Audit, and Business Units) to help ensure proper levels of vendor service assurance and compliance with Ocwen, state and federal laws and requirements.

Job Functions and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:

  • Plan and execute Third Party Risk Management vendor audit program and third-party reviews in-line with Ocwen's risk management policies.
  • Travel onsite to vendor and third-party places of business to conduct audits in compliance with vendor contracts.
  • Analyze contracts, performance, invoicing, InfoSec, regulatory and licensing issues related to third-party relationships for compliance with Ocwen, state and federal laws and requirements.
  • Collaborate with Ocwen partners and vendor management throughout audit engagements.
  • Consolidate and communicate vendor audit results to vendor and Ocwen senior management through the audit report process.
  • Work with vendors and Ocwen business units in developing and overseeing the implementation of risk remediation measures.
  • Manage multiple audit engagements and TPRM related projects simultaneously.

Key Result Areas:

  • Own the audit engagement plan and results, conduct audits according to the TPRM Audit Program and deliver a corresponding timely Final Audit Report.


To perform this job successfully, an individual must have the following education and/or experience:

  • Bachelor's degree from an accredited college/university, preferably in business management, accounting or operations.
  • Preferred but not required, Licensed Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA)
  • Four years of progressive experience in one or more of the following: internal/external business auditing, sourcing advisory, vendor management, and/or procurement type roles with at least two years of experience in auditing.
  • Demonstrated experience in conducting internal and/or vendor assessments and risk reviews.
  • Demonstrated experience in a multi-vendor environment and project management role preferably in the financial services/mortgage industry.
  • Excellent organizational skills, detail oriented, logical, and systematic with the ability to multi-task; must have experience presenting conclusions in a clear and concise manner; with ability to work in a high volume and strict deadline environment.
  • Demonstrated track record of leadership, collaboration skills, and project management.
  • Excellent verbal and written communication skills with a demonstrated ability to build and maintain relationships within the vendor base and Ocwen.
  • Proficient in Microsoft Office (Word, Excel and Outlook) with a general understanding of data analysis techniques.
  • Ability to travel 40%.

Work Schedule: Generally 8am - 5pm with occasional off-hour travel requirements. Work-place can be either remote or at a corporate office with possible flexible office/remote working depending on location of residency.

Company Summary:

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

Located in Mount Laurel, New Jersey, PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients - representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions - to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining "customers for life." We strive to be a natural extension of each client's team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today's regulatory demands and changing market conditions.

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know

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