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Specialist, Reverse Mortgage Servicing

Location: Bangalore, KA, India
Job ID: 1002244
Company:

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Job Description


POSITION SUMMARY:

Cashiering department is involved in residential loan servicing from the time a loan is boarded, until its final payoff. All payments made throughout the life cycle of the loan are routed through Cashiering. Cashiering maintains an unyielding turnaround time as the activities directly impact the interest of the customer and the investor.
JOB FUNCTIONS AND RESPONSIBILITIES:
• Should be open to rotational night shifts Window period from 7:30 pm to 8:30 am
• Willing to work extra hours as per the process requirements/Flexibility to work in accordance with Business requirements
• Self-driven, should be able to handle high pressure
• Responsible for all aspects of residential and unsecured loan payment processing, processing scheduled/unscheduled disbursement, loan adjustments, collector inquiries, research issues, journal entries and daily reconciliation of processed items
• Payment posting includes posting payments or payoffs, processing reversals or charge backs and waiving or assessing fees.


KEY RESULTS AREA: (if needed)
• Processing residential and unsecured loan payment transactions & maintaining
• Turnaround time of 24 hours
• Maintain quality at 100%

QUALIFICATIONS:
• Bachelor's degree or equivalent of fifteen years of education.
• Preference will be given to any candidate that has prior experience in Cashiering process.

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