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Specialist, Foreclosure Reverse Servicing

Job ID: 1002228
Company: PHH Mortgage

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Job Description

Under the supervision of the Foreclosure Team Leader, the Foreclosure Specialist will be responsible for coordinating Foreclosure activities and processes with Collections personnel, legal counsel and other Departments within the Company as necessary during the Foreclosure process as well as ensuring that actions are properly documented, recorded, while maintaining and adhering to the Foreclosure timeline.

Job Functions and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:

  • Work closely with outside attorneys to oversee foreclosure actions from referral to foreclosure sales.
  • Assigned a portfolio of real estate secured loans that are in foreclosure to ensure that the loans are properly and timely processed and are handled in accordance with HUD guidelines.
  • Ensure adherence to investor, HUD, and state requirements.
  • Database entry and tracking of the legal documents throughout the review process
  • May prepare accurate judgment figures, payoffs, and reinstatements.
  • Coordinate past due steps in the foreclosure process, work with attorney firms to ensure timely completion.
  • Communicate with attorneys to update files that are in legal process (i.e. foreclosure, writ of possession, and eviction proceedings).
  • Responsible for special projects and reporting required by investors.
  • Ensure accounts are properly documented with actions taken, correspondence, and explanation of delay, if any.
  • Ensure the information contained within the legal documents is accurate and meet department quality assurance standards.
  • Create and image supporting documents used to validate the information contained within the legal document
  • Monitors foreclosure loans and ensures that foreclosure actions on individual accounts are completed in a timely manner, according to investor/insurer, state, and regulatory guidelines, minimizing financial losses to the company.
  • Any other job responsibilities requested by management.

To perform this job successfully, an individual must have the following education and/or experience:

  • High School Diploma, GED, equivalent certification, or military experience required
  • 1+ years of mortgage servicing experience
  • 1+ years of foreclosure experience preferred
  • Black Knight or Loansphere software experience is a plus
  • Working knowledge of foreclosure law and terminology
  • Effective customer service and communication skills
  • Proficient with MS Outlook, MS Excel and MS Word.
  • Well organized, effective time management, prioritize and allocate workload for optimum efficiency.
  • Strong verbal and written communication skills.

Training / Licensing Requirements
Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

About Us

Company: PHH Mortgage

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients - representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions - to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining "customers for life." We strive to be a natural extension of each client's team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today's regulatory demands and changing market conditions.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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