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Default Specialist

Telecommuter
Job ID: 1002229
Company: PHH Mortgage

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Job Description


Under the supervision of the Supervisor, Default, the Default Specialist will be responsible for performing tasks associated with default for serviced portfolio. This includes, but is not limited to, submission of due and payable requests to HUD, notification to HUD of borrower death, produce all required state letters to borrowers, data entry of collateral information and values into Navigator.

Job Functions and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:

  • Prepare due and payable packages and submit to HUD for approval.
  • Track and monitor receipt of due and payable approvals.
  • Notify HUD of borrower death via enters death date in Hermit within HUD Guidelines, specifically 24 CFR 206.
  • Produce all state borrower notification letters within required timelines.
  • Updates collateral information and values from appraisal report into Navigator.
  • Perform other tasks and projects as assigned by supervisor.
  • Any other job responsibilities requested by management.

Qualifications
To perform this job successfully, an individual must have the following education and/or experience:

  • High School Diploma, GED, equivalent certification, or military experience required
  • Home Equity Conversion Loan (HECM) experience preferred
  • Prepare due and payable packages and submit to HUD for approval.
  • Track and monitor receipt of due and payable approvals.
  • Notify HUD of borrower death via enters death date in Hermit within HUD Guidelines, specifically 24 CFR 206.
  • Produce all state borrower notification letters within required timelines.
  • Updates collateral information and values from appraisal report into Navigator.
  • Perform other tasks and projects as assigned by supervisor.
  • Any other job responsibilities requested by management.
  • Strong written and oral communication
  • Organizational and interpersonal skills
  • Ability to effectively present information to supervisory, etc.
  • Ability to write reports and correspondence
  • Ability to read, analyze and interpret documents such as technical journals, financial reports, legal documents, policies and procedures
  • Ability to calculate basic financial figures and amounts
  • Proficient in computer skills and knowledge of word processing, spreadsheet, accounts receivable, accounts payable, e-mail and internet software
  • Professional appearance and demeanor
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to work with little supervision.
  • Must be able to handle high volumes in a fast paced environment.
  • Ability to meet critical departmental and federal timelines with accuracy and efficiency.
  • Ability to build relationships with both internal and external clients/vendors.
  • Strong team player.
  • Strong work and business ethics

Training / Licensing Requirements
Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

About Us


Company: PHH Mortgage

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients - representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions - to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining "customers for life." We strive to be a natural extension of each client's team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today's regulatory demands and changing market conditions.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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