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Director, EPMO

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Job ID: 1002411
Company: PHH Mortgage

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Job Description


The Program Manager will have overall responsibility to manage key strategic projects for the Company. This position will report directly to a Director of Project and Portfolio Management.

Job Functions and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below:

  • Responsible for managing the overall IT project portfolio.
  • Develops the program strategy, supporting business case, and various enterprise-wide high-level project plans.
  • Ensures integration of projects and adjusts project scope, timing, and budgets as needed,based on the needs of the business.
  • Communicates with IT leadership and business leadership on program strategy, direction, and changes.
  • Responsible for delivering all projects contained in the IT project portfolio on time, within budget and ensures projects meet the strategic and business requirements.
  • Responsible for tracking key project milestones and recommending adjustments to Project Managers.
  • Responsible for finding creative solutions to key IT issues affecting the enterprise and managing the risks involved around the issues.
  • Has extensive experience delivering IT solutions.
  • Uses a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issues.
  • Work assignments are typically focused on critical products for the organization.
  • Works independently and will likely supervise the work of lower level personnel
  • Partners with senior leadership to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
  • Creates high performing and self-sustaining cross functional teams that efficiently use time and resources.
  • Achieves "win-win" solutions even in high conflict situations.
  • Serves as an expert and business advisor to Ocwen leaders and customers regarding technology decisions and applications.
  • Serves as a key information resource regarding market and industry developments.
  • Is highly effective in ability to develop and interpret information in the context of the company's interests.
  • Works with a long-term perspective in addressing customer problems.
  • Identifies and acts on ways to streamline resources to make things better for the customer.
  • May trade off immediate costs for the sake of the long-term relationship.
  • Seeks to add value and looks for the long-term benefits for the customer
  • When communicating, uses information from a wide variety of impactful sources (e.g., financial, strategic, qualitative, etc.) for the most clear and complete explanation or solution.
  • Creates high performing and self-sustaining cross functional teams that efficiently use time and resources.
  • Achieves "win-win" solutions even in high conflict situations.
  • Serves as an expert and business advisor to Ocwen leaders and customers regarding technology decisions and applications.
  • Serves as a key information resource regarding market and industry developments.
  • Is highly effective in ability to develop and interpret information in the context of the company's interests.
  • Changes the overall plan, goal, or project to improve the efficiency or potential of a situation.
  • May make small or temporary changes in own team or with the customer to meet the needs of a specific situation
  • Creates solutions that significantly impact the future success of the customer and his/her department.
  • Others request this person to be a member of special projects or committees due to his/her ability to analyze, critique and offer suggestions which are not readily apparent to others
  • Anticipates the future and takes decisive action to either create or minimize potential problems.
  • Does things before being asked to or forced to by events and proactively addresses next steps, upcoming issues and obstacles.
  • Uses significant knowledge of informal Ocwen relationships to accomplish goals.
  • Acts as a performance trailblazer by consistently taking on and delivering top end results through approaches for which there are few or no precedents.
  • Initiates challenging personal development plans that will grow core capabilities in multiple areas including broad business knowledge and skills.
  • Shows a serious and sustained commitment to development through ongoing challenging developmental actions.
  • Properly gauges the developmental needs of other associates.

Qualifications:

To perform this job successfully, an individual must have the following education and/or experience:

  • Bachelors/Masters Degree in project management or business-related field with at least 10+ years' experience.
  • Ability to manage staff and make personnel decisions
  • Ability to manage the results and budgets of multiple complex IT projects that are high in complexity,
  • size, and scope
  • Must have extensive breadth of experience managing risks and delivering projects that are highly
  • complex
  • Ability to effectively communicate with other senior leaders of IT on program strategies and plans and negotiate quality solutions
  • Ability to articulate business requirements and transform those into program strategies and project plans
  • Ability to manage enterprise wide IT issues, conflicts, risks, and deliver projects within budget and scope

Training / Licensing Requirements:

  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

Company Summary:

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

About Us


Company: PHH Mortgage

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients - representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions - to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining "customers for life." We strive to be a natural extension of each client's team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today's regulatory demands and changing market conditions.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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