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Analyst, Document Imaging & Fulfillment

Location: Pune, MH, India
Job ID: 1002425

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Job Description

Position Summary:

The Analyst supports loan file build initiatives that have been identified as critical to the organization. This position will play an important role in the various initiatives to ensure timely and accurate production of images for legal, regulatory and audit requests.

Job Functions and Responsibilities:

• Locate, extract and review images from imaging repositories to fulfill legal, regulatory and audit requests
• Analyze detailed account histories to verify the completeness of the image file
• Utilize the servicing system to review loan details, including correspondence history, loan statuses, etc.
• Support Record Services management and other business units to implement solutions to business needs
• Review and prepare status reports to keep management informed of project status and related issues
• Ensure issues are identified, tracked, reported on and resolved in a timely manner
• Have a creative approach to problem solving and producing quality deliverables supporting business needs
• Special projects and other duties as assigned


• One year mortgage servicing or related experience with a strong knowledge of mortgage documents and servicing preferred
• Strong analytical and problem solving skills
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Strong PC skills (MS Office - Excel, Access, Outlook) and comprehensive knowledge of PC environments
• Excellent organizational skills including the ability to work on multiple projects of varied size
• Results oriented - is able to translate initiatives and strategies into required deliverables
• Ability to work independently or as part of a team
• Ability to work in a fast-paced environment with changing priorities

Work Schedule:
• Day (11:30am - 8:30pm IST)

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