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Specialist, Disbursements Reverse Servicing

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Job ID: 1002520
Company: PHH Mortgage

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Job Description

As an established leader in the Reverse Mortgage Origination space, PHH is excited to be building a best in class Reverse Mortgage Servicing platform. This platform will service our own originated product and ultimately provide outstanding servicing to third-party clients. Over the coming months, we will be building out the Servicing platform and leveraging our existing infrastructure wherever possible. Come join our team and get in on the ground floor to be a part of this exciting opportunity. We are looking for motivated, talented individuals that thrive in a fast-paced environment that are eager to be part of this new team.

Reporting to the Supervisor/Manager, Insurance & Invoicing Administration, the Invoicing Specialist will be responsible for accounts payable related to REO/Foreclosed/Default/Active properties. Process disbursements from REO Central/ReverseQuest Systems and provide administrative support to ensure departmental KPI is met.

Job Functions and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

  • Process Accounts Payable disbursement request related to the liquidation of REO properties.
  • Process Accounts Payable disbursement request related to Foreclosed/Default/Active properties
  • Ensure proper approval has been obtained on all invoices/payment requests
  • Ensure appropriate invoice documentation has been obtained prior to disbursement
  • Cross Train as back-up in all areas of the department including Payoffs, Overage Report, Various Vendor related duties, LESA, First Year Set Aside and managing the RMS invoice boxes. Run departmental reports as needed
  • Work Insurance Inquires and TAXHOAINS incoming Fax inbox
  • Perform functions within established KPIs.
  • Participate on special projects as assigned
  • Log and distribute/work all department mail accordingly
  • Assist with logging all incoming invoices from the PHH Invoice Boxes for month end reconciliation
  • Research and enter check voids on Void log and save in the appropriate folder for retention.
  • Prepare void request form and deliver to appropriate processor for approval.
  • Prepare and submit Vendor Request Forms and follow up to ensure timely completion.
  • Research and respond to vendor / inter-office requests for cleared check copies and invoice back up documentation.
  • Gather requested invoice copies as requested from Audit / Compliance Department
  • Run the >25K Check Register Report for REO Central and Positive Pay Report from ReverseQuest and process accordingly
  • Prepare UPS shipment Labels as requested and ensure requested checks and invoice copies are sent daily.
  • Assist Specialists, Supervisors and Managers as needed.

To perform this job successfully, an individual must have the following education and/or experience:

  • High school diploma, GED, equivalent certification, or military experience
  • 3 - 5 years related experience and/or training
  • Equivalent combination of education and experience
  • Minimum of 3 years' mortgage loan servicing experience
  • Home Equity Conversion Loan (HECM) experience preferred
  • Stable job history
  • Experience in mortgage/ financial services environment a plus
  • Experience in REO Central/ReverseQuest system a plus

Training / Licensing Requirements
Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable. ​​​​​​​

About Us

Company: PHH Mortgage

PHH Mortgage, a wholly owned subsidiary of Ocwen Financial Corporation, is one of the largest subservicers of residential mortgages in the United States. PHH Mortgage provides servicing solutions to companies who own mortgage servicing rights and offers portfolio retention services to extend and enhance customer relationships.

PHH has been providing mortgage lending and servicing solutions since 1984 and is dedicated to responsible and ethical practices while delivering an exceptional customer experience. We strictly focus on subservicing and portfolio retention allowing our diverse professional clients - representing some of the largest and most recognizable financial and wealth management institutions, investors of MSRs, regional and community banks, and credit unions - to concentrate on their core businesses, while providing borrowers with exceptional customer service throughout the life of their loans.

Adhering to the highest levels of risk and compliance, built to bank-like standards, we build relationships with our clients and their customers to promote a philosophy of retaining "customers for life." We strive to be a natural extension of each client's team, helping them to keep their expenses down, borrowers satisfied and service levels up while meeting today's regulatory demands and changing market conditions.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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