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Divisional Sales Manager, Wholesale Sales

Job ID: 1002794
Company: Liberty Reverse Mortgage

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Job Description

Under the supervision of the Vice President of Wholesale Sales, this position will be responsible for developing and leading a regional sales force which focuses on building active partnerships with mortgage brokers, bankers and correspondents across the nation who are actively involved with Reverse Mortgages or interested in doing so. Other responsibilities include but are not limited to the development of new territories throughout the country and increasing monthly volume through continuing development of new relationships and maintenance of existing relationships. The ability to manage projects efficiently and effectively from inception to completion and having substantial experience with standard concepts, practices and procedures within the reverse mortgage industry along with strong management skills are a must.

Job Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Work the Vice President of Wholesale and Corresponding Sales on the implementation and ongoing oversight of its sales strategy
  • Work directly with the Channel Leader on refining processes for maximizing revenue and increasing team's efficiency while maintaining high customer service standards.
  • Work closely with Marketing, Training and Channel Leaders to develop training & education strategy to support business initiative
  • Recruitment, hiring and retention of Business Development Managers (Regional Account Executives) based on the job description and future strategy of the channel
  • Lead the day-to-day efforts of multiple employees across the nation. Including but not limited to management of subordinate's schedules to ensure there is sufficient coverage at all times.
  • Project management - May have multiple/concurrent projects and/or deliverables.
  • Act as liaison with other departments within Liberty, PHH and Ocwen to articulate, promote, and manage sales needs and projects.
  • Supervise expenses to remain in accordance with the established budget.
  • Enforce adherence to all corporate policies.
  • Develop policies and procedures.
  • Coordinate and lead department meetings as need.
  • Sets examples for the team in areas of personal character, commitment to the organization and work habits.
  • Oversee daily, weekly and monthly sales reporting to ensure that all Regional Account Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals, and broker training and development needs in order to maximize performance and efficiency.
  • Proactively manage ongoing account penetration efforts- realign accounts as necessary
  • Initiating and helping coordinate development of action plans to achieve or exceed market share goals.
  • Assist Regional Account Executives in the development of business goals designed to achieve market share goals within a required territory
  • Ensure proper training of all staff members as needed.
  • Resolve escalated loan level issues prior to escalation to Channel Leader.
  • Support other channels within the Sales department to promote team environment.

To perform this job successfully, an individual must have the following education and/or experience:

  • 3+ years of proven mortgage sales management success.
  • Knowledge of the mortgage industry and financial services.
  • Capacity planning and efficiency maximization experience.
  • Demonstrated ability to cross communicate at all levels of an organization.
  • Detail oriented with superior follow up skills.
  • Ability to develop and implement efficient processes and practices throughout the Sales Department.
  • Project management experience.
  • Develop and implement strategies to achieve production goals.
  • Bachelor's degree or equivalent experience in a related field.
  • Ability to multi-task.

Training / Licensing Requirements:

  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

About Us

Company: Liberty Reverse Mortgage

Who We Are

Liberty Reverse is one of the largest and most experienced reverse mortgage lenders in the U.S. For over fifteen years, we've delivered education, home equity solutions, and personal care to over 60,000 senior homeowners and over 1,000 mortgage partners. Headquartered in Rancho Cordova, CA, Liberty provides reverse mortgage solutions including Home Equity Conversion Mortgages (HECM) and proprietary reverse mortgage loans to retail consumers, wholesale, and correspondent partners.

Our Culture

Liberty Reverse was recently named one of the Best Mortgage Companies to Work for by National Mortgage News for 2019. When you join Liberty, you join a culture which is Vibrant, Inclusive and Cares for you and your community. Every day, we strive to foster a culture where all our team members are respected, valued and empowered. Liberty employees are passionate about customer service, committed to teamwork and dedicated to success. The atmosphere is fast-paced and challenging - and there are plenty of opportunities to grow your career, whether you're pursuing management, learning multiple disciplines and/or becoming a subject matter expert in your field. We believe in empowering our employees to explore new ideas, take initiatives for change, and continuously improve our performance. And, as part of the Liberty family, you'll build long-term relationships in your career here.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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