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Junior Business Operations Analyst, Operations - Liberty Management and Support

Location: Rancho Cordova, CA, United States
Job ID: 1003339
Company: Liberty Reverse Mortgage

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Job Description

The Junior Business Analyst at Liberty Reverse Mortgage will be instrumental in assisting the Senior Business Analyst Team with researching problems or challenges that arise within the business and coordinate solutions through joint design sessions that benefit our employees and our borrowers. Through experience within this role, progression and learning of the senior levels of the role would evolve through growth in their current position and career pathing.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Provide research during Subject Matter Expert interviews and process demonstrations.
  • Collaborate with team members with the purpose of collecting data
  • Creating and maintaining project documentation
  • Schedule and lead meetings with stakeholders to identify process or system improvements
  • Organize large sums of data and consolidate into meaningful data
  • Track and provide status communication to senior management
  • Bridging gaps between the business and IT by outlining problems and opportunities
  • Perform Stakeholder analysis and ROI calculations
  • Other job functions may be necessary


  • Previous experience in a business analyst or analytical capacity preferred
  • Candidates need to have a well-rounded background within Operations and specifically HELOS
  • Worked in various departments to experience different HELOS functions and responsibilities
  • Proven ability to think nimbly and creatively to solve complex problems
  • Individually driven to create a customer centric work product that seeks to deliver on the outputs whilst being anticipating the changing environments
  • Ability to synthesis complex data for high level presentations to senior level employees


  • Flexible work schedule. Currently remote position, however, may be required to be onsite in Rancho Cordova as "Return to Work" procedures are established.

Training / Licensing Requirements:

  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.

About Us

Company: Liberty Reverse Mortgage

Who We Are

Liberty Reverse is one of the largest and most experienced reverse mortgage lenders in the U.S. For over fifteen years, we've delivered education, home equity solutions, and personal care to over 60,000 senior homeowners and over 1,000 mortgage partners. Headquartered in Rancho Cordova, CA, Liberty provides reverse mortgage solutions including Home Equity Conversion Mortgages (HECM) and proprietary reverse mortgage loans to retail consumers, wholesale, and correspondent partners.

Our Culture

Liberty Reverse was recently named one of the Best Mortgage Companies to Work for by National Mortgage News for 2019. When you join Liberty, you join a culture which is Vibrant, Inclusive and Cares for you and your community. Every day, we strive to foster a culture where all our team members are respected, valued and empowered. Liberty employees are passionate about customer service, committed to teamwork and dedicated to success. The atmosphere is fast-paced and challenging - and there are plenty of opportunities to grow your career, whether you're pursuing management, learning multiple disciplines and/or becoming a subject matter expert in your field. We believe in empowering our employees to explore new ideas, take initiatives for change, and continuously improve our performance. And, as part of the Liberty family, you'll build long-term relationships in your career here.

Ocwen is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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