Analyst, Investor Relations - PLS

Job Description

POSITION SUMMARY: The analyst will be responsible for the processing various tasks involved in Investor Relations and assisting in efficient handling of the departmental functions. This position requires the ability to work in a collaborative/team environment aimed at continuous improvement while always meeting or exceeding expectations.

JOB FUNCTIONS AND RESPONSIBILITIES:
• Responsible for independently intaking, processing and eventually responding to Investor queries with the correct data and within the determined TAT.

• Independently analyze/evaluate each request from the Investor to determine the steps necessary to address the request and take actions accordingly.

• Liaise with internal departments for resolution of Investor queries.

• Independently evaluate data/ information received from internal business unit, regarding the Investor's request, for its correctness and completeness before sending it across to the Investor.

• Keep a tab on all assigned open requests and ensure timely internal follow-up and external notifications are sent out per the process matrix till closure.

• Work on ad hoc assignments as and when assigned by the leadership.

• Always interact in a professional manner with Investors and internal business units.

• Work with co-workers to assist in achieving personal, team and department goals.

EDUCATION / EXPERIENCE:
• Bachelor's degree or equivalent of fifteen years of education.
• Excellent oral and written communicator.
• Ability to work independently and use independent judgement to follow through on tasks.
• Ability to work flexible schedules/shifts to cover hours of operation.
• Strong attention to detail, organizational skills, ability to manage time effectively, ability to multi-task within a set amount of time and good decision-making skills.
• Proficient in Microsoft Word, Excel and Access
• Preference will be given to any candidate that has prior experience in US Mortgage.

WORK SCHEDULE OR TRAVEL REQUIREMENTS:
Mid shift India time

About Us

Company: Ocwen APAC


Ocwen is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity & Inclusion ensures that we are an organization that creates, promotes and sustains an inclusive work environment in which diversity, inclusiveness and respect are integral parts of our culture and work environment. Building the reputation as an outstanding place to work, a great business partner and a valued community member is our everyday endeavor.

Ocwen's mission is to delight our customers through caring service and innovative lending solutions. We proudly serve over 1.3 million families with their mortgage needs by helping to find real solutions that benefit our customers and help to build stronger communities. Helping Homeowners is What We Do!®

Consider an opportunity to join our global team and put "Caring in Action" while growing your career.

Ocwen and its subsidiaries are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.